Thank you for shopping with TheRunnerUSA. If you are not completely satisfied with your purchase, we offer a straightforward return policy.
**Returns:**
– You may return items within 30 days of the purchase date for a full refund or exchange.
– All returned items must be in their original condition, unworn, unwashed, and with all tags attached.
**How to Return:**
1. Contact us at [email protected] or call us at 765-733-7329 to initiate your return.
2. Please provide your order number and details about the item you wish to return.
3. We will provide you with instructions on how to send your item back.
**Refunds:**
– Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
– Refunds will be issued to the original payment method used at the time of purchase.
**Exchanges:**
– If you would like to exchange an item for a different size or color, please follow the same return process and indicate the item you wish to receive in exchange.
**Shipping Costs:**
– Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
If you have any questions regarding our returns policy, please feel free to reach out to us at [email protected] or call 765-733-7329. Thank you for choosing TheRunnerUSA!